Patient Information
Advance Directives (Power of Attorney for Health Care):
On admission to our facility, you will be asked about advance directives. These are legal documents that allow you to give directions for your future medical care. It is your right to accept or refuse medical care. Advance directives help protect this right. They help make your choices known if you become physically or mentally unable to do so yourself. You will receive information about advance directives upon admission and, if you desire assistance, Social Services is available to help you complete the documents.
Telephone:
Local calls can be made from your room without charge. To connect to an outside line, first dial “9”, than the 7 digit telephone number you wish to reach. Long distance calls from patient rooms must be made through our switchboard from 6 AM to 11 PM. Dial “O” for the hospital switchboard and she will connect you to your long distance carrier. After 11 PM, please speak to your nurse for assistance.
Cell Phones:
To assure patient care is of the highest quality and that our monitoring equipment is uninterrupted, cell phones are not permitted in patient care areas. Cell phones may only be used in the main lobby area or outside of the building.
Televisions:
Televisions are provided to our patients free of charge. If your room does not have a television, please ask the staff to assist you. A complete listing of channels is provided on the back of this sheet.
Visitor Meals:
The Medical Center does not have a cafeteria open to the public. Guest trays are available under certain circumstances. Please speak to the nurse about the availability of guest trays. The price of a guest tray is $3.00 for breakfast, $5.00 for lunch and dinner.
Discharge Planning:
A registered Nurse is available to assist you with your discharge needs. The nurse is able to help obtain any home medical equipment needed, set up home care services, assist with nursing home placement and/or provide you with information on community services.
Social Services:
If you have any concerns or anxieties that you may need further assistance while hospitalized or after discharge from the hospital, please make us aware of the situation. Social Services are available at your request. They can also assist you with your discharge needs.
Billing:
Baldwin Area Medical Center will submit your bill to your insurance company, provided that current insurance information is given when you register. We do accept assignment with Medicare, and we will bill your supplemental insurance for you. To facilitate this, we ask that you bring your insurance card with you whenever you receive medical care from our facility. Itemized statements will be sent to you upon request. If you have any questions regarding your insurance coverage or hospital bill, please contact the Business Office between 8:30 AM and 4:30 PM, Monday to Friday.
Smoking/Tobacco Use:
BAMC is a smoke free facility. We do not allow smoking or the use of tobacco products anywhere on the BAMC campus, including parking lots and sidewalks.