JoAnn Mueller’s Pride Story
JoAnn Mueller’s Pride Story
Working in the medical field is an ultimate customer service job. We constantly meet patients on a daily basis paying attention to their personal health requirements and treating them with respect, consideration and compassion. Treating each person – man, woman or child; young, old, weak or strong; rich or poor, big or small, critical or just sniffles – with the same quality assistance.
What I appreciate about this job is the diverse challenge every day in maintaining a high level of pride in the way our patients are treated. Making sure each patient is focused upon and their needs for accommodation are met. Every day there are unique situations and challenges that require patience, knowledge to properly register and direct the patients in a specific direction and in a timely manner, all the while taking into consideration that most patients cannot or should not be rushed because of their condition or illness. Above all, keeping a positive attitude. Our patrons are ill or require treatment or are receiving not so encouraging results from tests taken. I like to be able to give just a little consult to each patient that I encounter, as we register them for either a checkup, illness or a surgery, letting them know we think their condition is important and requires attention.
If you have an open heart, the medical field has a place for compassion. Do we see this in other career fields? Yes, but in the medical field it is a must as patients depend on and require this and should never be treated lightly or unimportant. Most of the time they are ill and very vulnerable seeking medical assistance. A person’s dignity is something very personal.
Do unto others as we would like done unto us is a strong motto for the medical field because sooner or later we all require some type of treatment and want the same respect dealt to us.
JoAnn Mueller
Registration